Customer Focus

When we think of our customers, by nature, we think of those who buy our goods and services.

 

While that is certainly true, customers also include anyone who consumes your work. This can mean shareholders, co-workers, vendors, suppliers, regulatory agencies and much more.

A customer focused mindset is comprised of the following:

  • Empathy

  • Transparency

  • Adaptability

  • Accountability

  • Collaboration

Mindset180's Focus30 includes a combination of live and remote workshops, with online coaching and simple daily exercises to create the actions that develop the qualities of customer-focused individuals.

Click the link below for more information.